ProvideSupport: Live Chat for Web Site Live help chat and website monitoring solution for online customer support
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ProvideSupport: Live Chat for Web Site Description

ProvideSupport: Live Chat for Web Site is a practical and reliable application that enables you to chat with your website visitors. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based or Win32 operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Main features: Live chat Real-time visitor monitoring Native operator console Customization and branding Spell checker Traffic stats

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