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IT Service Operation Management Toolkit: Designing, Implementing, and Managing World-Class IT Servic
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Service Portfolio Management Toolkit, your quickest route to Business Relationship Management
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ITIL V3 Event Management, Access Management and Request Fulfillment ToolKit
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Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capac
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uCertify PMI-RMP: Project Management Institute - Risk Management Professional
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Information Security Management Best Practice Workbook: Implementation and Management Roadmap for Th
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User Management Lite - Windows Users Management Administration
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